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Privacy Policy: How We Handle Your Account Information

We collect only what we need to run your account, process your bKash, Nagad or Rocket deposits, and keep your login secure. This policy explains what data we hold, how we use it, and the controls you have over it.

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67bd Privacy Policy: How We Handle Your Account Information

Privacy Questions and Data Requests

If you want to see what data we hold, update your details, or ask us to delete your account information, reach out through any of these channels. Our support team will verify your identity and process your request within the timeframe local regulations require.

Team online

Live Chat

Open the chat widget in the bottom corner of any page. Our agents can pull up your account record, confirm what data we store, and log a deletion request if you decide to close your account permanently.

Email Support

Send your data request to our support address. Include your registered mobile number so we can match it to your account. We reply with the information or confirmation within a few business days, depending on request complexity.

Account Settings

Log in and visit the profile section to update your mobile number, change your password, or toggle marketing preferences. For full data export or deletion you will need to contact support directly because those actions require identity verification.

How We Protect Your Information

We encrypt login credentials and payment data in transit and at rest. Access to our database is restricted to authorised operations staff who need it to resolve account issues or investigate fraud. Regular audits check that we are following our own retention and deletion schedules, and we update our security practices as new threats emerge.

Encryption Standards

All traffic between your device and our servers runs over SSL. Passwords are hashed before storage so even our own database administrators cannot read them in plain text. Payment tokens from bKash, Nagad and Rocket are encrypted and segmented from other account data.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language choice. Third-party analytics cookies track page views and help us spot technical errors. You can block or delete cookies in your browser settings, but doing so may log you out or reset your preferences.

Data Retention Policy

Transaction records are kept for the period required by financial regulations, typically several years. Marketing consent logs and session metadata are purged after a shorter window. When you close your account we anonymise personal identifiers within ninety days unless a legal or dispute-related hold applies.

User Rights and Controls

You can request a copy of your data, correct inaccurate details, or ask us to delete your account information by contacting support. We verify your identity before processing any request. Deletion is permanent and cannot be undone, so confirm your decision before we proceed.

Privacy Policy Questions

We collect your mobile number, a password you choose, and the wallet details you provide for bKash, Nagad or Rocket deposits. We also log your device type and IP address to monitor login security and prevent unauthorised access.

We share transaction data with payment processors so they can match your bKash, Nagad or Rocket transfer to your account. Game providers receive a session token but not your wallet details. We do not sell your information to marketers or data brokers.

Contact our support team via live chat or email with your registered mobile number. They will verify your identity and send you a data export or process your deletion request within the timeframe local regulations require. Deletion is permanent and cannot be reversed.

We use session cookies to keep you logged in, preference cookies to remember your language, and analytics cookies to track page performance. You can block or delete cookies in your browser settings, but some features like auto-login will stop working if you do.

Transaction logs are retained for the period required by financial record-keeping rules, usually several years. Marketing consent and session data are purged sooner. When you close your account we anonymise or delete personal identifiers within ninety days unless a legal hold applies.

All payment data moves over encrypted SSL connections. We store only the transaction reference and amount, not your bKash, Nagad or Rocket PIN. Our database access is restricted to authorised staff who need it to resolve account issues or investigate fraud.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.